Legal

Privacy Policy

Effective date: October 19, 2026Applies to: the Ellie iOS app

Ellie is a private manuscript rehearsal app ("we," "us," or "our"). This Privacy Policy explains what information the app and its account service handle, why we handle it, and the choices you have. We designed Ellie so that your manuscripts stay on your device.

1. Scope and contact

This Privacy Policy applies to the Ellie iOS app and the account service that supports Sign in with Apple or device-based authentication (together, the "Service"). It does not apply to Apple's platform services, the iOS share sheet, or other third-party apps and websites you choose to use.

For privacy questions, requests, complaints, or account-deletion help, contact Ellieiosfeedback@proellie.com. This is the single contact address for privacy, support, legal, data-rights, and deletion matters.

2. Information we collect

We try to collect only what is needed to operate the Service. The table below summarizes the categories that may apply.

Category	Examples	How it is handled
Account and sign-in information	Apple user identifier; a device identifier if Ellie creates a device-based account; account or user ID; session token; display name if you choose to share it; nickname or username if returned by the account service.	The Apple user identifier, or the device identifier when Ellie creates a device-based account, is sent to the account service to create, authenticate, maintain, or delete your account. A display name, nickname, or username is stored locally with your session in the iOS Keychain. We do not receive your Apple ID password.
Device and app information	Platform (iOS); app name and version; bundle identifier; locale; the identifier used for your account session; IP address; request time; standard network and security logs.	Sent with account-service requests or generated when those requests reach our service providers. Used for authentication, security, troubleshooting, and service integrity.
Manuscript content	Drafts; revisions; audience and purpose; reader perspectives; approvals; imported and exported manuscript packages.	Stored locally on your device. The account service does not receive this content. It leaves your device only when you choose to share or export it.
Support communications	Your email address, message, attachments, and any device or account information you include when you contact us.	Received when you send us a support, privacy, or legal request. Used to respond and keep a record of the request.
Diagnostics	Aggregated crash reports, usage metrics, and diagnostic information that Apple may make available to developers if you opt in to share analytics with developers.	May be received from Apple, subject to Apple's policies. No third-party advertising, analytics, or crash-reporting SDKs are bundled with Ellie.
Payment information	None. Ellie is free and does not include subscriptions or in-app purchases.	If paid features are added, Apple will process payments under its terms; we do not receive your full payment card number.

Ellie does not request access to your precise location, contacts, photo library, camera, microphone, health or fitness data, or advertising identifier (IDFA). The reader portraits are bundled with the app and do not come from your photo library.

3. How we use information

We may use the information described above to:

provide, operate, and maintain the Service, including account sign-in, session restoration, and account deletion;
authenticate users, protect the Service, prevent fraud and abuse, and troubleshoot technical issues;
respond to support, privacy, legal, and account requests;
comply with applicable law, legal process, and regulatory requirements;
enforce our Terms of Service and protect the rights, safety, and property of users and others; and
understand aggregate use and improve the Service, using aggregated diagnostics where available.

Because manuscript content is stored on your device and is not sent to our account service, we do not use it for advertising, analytics, profiling, or model training. We do not use personal information for cross-context behavioral advertising.

We may share information in the following circumstances:

Service providers. We may share information with providers that host or support the account service, infrastructure, security, and customer support. They are authorized to process it only as needed to provide those services and are subject to contractual obligations.
Apple. Sign in with Apple, the App Store, and Apple's platform services involve Apple. Apple processes information under its own privacy policy. Apple may provide us with aggregated diagnostics and usage information if you opt in to share analytics with developers.
Legal and safety. We may disclose information if required by law, legal process, or a government request, or if we believe disclosure is necessary to protect rights, safety, security, or property, investigate fraud or abuse, or enforce our Terms.
Corporate transactions. We may share or transfer information in connection with a merger, acquisition, financing, reorganization, sale of assets, or due diligence. A successor will be bound by this Policy for information it receives.
At your direction. When you use the iOS share sheet or export a manuscript package, you choose the recipient. The receiving app or service handles the shared content under its own terms and privacy policy. We do not control that recipient.
Aggregated or deidentified information. We may use or share aggregated or deidentified information that does not reasonably identify you.

Ellie does not sell personal information or share it for cross-context behavioral advertising. If we begin doing so, we will update this Policy and provide the choices required by law.

5. Cookies and similar technologies

Ellie is a native iOS app and does not use browser cookies for advertising or analytics. The app uses local storage on your device—such as the iOS Keychain for your account session and app files for your manuscripts—to provide the Service. Our account service and its providers may use strictly necessary technical identifiers and logs to route requests, maintain security, and diagnose failures. Ellie does not use advertising identifiers or third-party advertising cookies.

You can control Apple's advertising settings in iOS under Settings → Privacy & Security → Apple Advertising. Those settings are controlled by Apple, not by Ellie.

6. Retention

We retain account and device information for as long as your account is active and for a reasonable period afterward as needed to comply with legal obligations, resolve disputes, prevent fraud or abuse, maintain security, and enforce our agreements. When information is no longer needed, we delete it or deidentify it, subject to backup and legal-hold requirements.

Manuscripts and other local content remain on your device until you delete them, use Me → Clear local data, or delete the app. We cannot remotely delete local manuscripts because we do not receive them. Support communications may be retained for as long as needed to respond and keep a record of the request.

We do not set a fixed retention period for every category because retention depends on the purpose, legal requirements, and security needs.

7. Your privacy rights

Depending on where you live, you may have some or all of the following rights:

Access and know what personal information we hold about you and how we use it;
Correct inaccurate personal information;
Delete personal information, including through account deletion in the app;
Portability of certain information in a usable format;
Opt out of the sale or sharing of personal information and of targeted advertising, where applicable;
Limit the use and disclosure of sensitive personal information, where applicable;
Non-discrimination for exercising your privacy rights; and
Appeal a denied request where required by law.

To exercise a right, email Ellieiosfeedback@proellie.com. Please include enough information for us to verify and respond to your request. We may ask for additional information to protect your account and data. You may use an authorized agent where the law allows, subject to verification. We will respond within the time required by applicable law.

You can delete your account in the app under Me → Delete account. You can remove local manuscripts and related content under Me → Clear local data. Account deletion and local data deletion are separate actions. If you need help, contact us.

We will not discriminate against you for exercising your privacy rights.

8. California privacy notice

This section supplements the rest of this Policy for California residents and is provided under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA").

Notice at collection

We may collect the following categories of personal information for the purposes described in this Policy:

Identifiers: Apple user identifier, account or user ID, display name if you share it, nickname or username if returned, IP address, and session identifiers.
Internet or network activity: app version, platform, locale, request logs, and security information related to account-service requests.
Customer records and support information: information you provide when you contact us.
Diagnostics: aggregated crash and usage information made available by Apple if you opt in to share analytics with developers.

We do not collect sensitive personal information for purposes that require a right to limit under the CCPA/CPRA. We do not sell personal information or share it for cross-context behavioral advertising. We do not use or disclose personal information for purposes that would require an opt-out link. If this changes, we will update this Policy and provide the required choices.

Your California rights

California residents have the right to know, access, delete, and correct personal information; the right to opt out of the sale or sharing of personal information; the right to limit the use of sensitive personal information; and the right to non-discrimination. You may exercise these rights by emailing Ellieiosfeedback@proellie.com. You may use an authorized agent as permitted by law. We will verify requests and respond within the time required by the CCPA/CPRA.

Because we do not sell or share personal information for cross-context behavioral advertising, there is no "Do Not Sell or Share My Personal Information" opt-out to exercise at this time. You may still contact us with questions or requests.

California's "Shine the Light" law permits California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information for that purpose.

9. Age requirements

Ellie is intended for users aged 18 or older. The app requires you to confirm that you are at least 18 years old before you can use it; if you indicate that you are under 18, you will not be permitted to enter. We do not knowingly collect personal information from users under 18.

If we learn that we have collected personal information from a user under 18, we will take appropriate steps to delete it. If you believe a user under 18 has provided information to us, contact Ellieiosfeedback@proellie.com.

10. Where the Service is offered

The Service is offered only to users located in the United States. If you are located outside the United States, please do not access or use the Service. Our account service and its providers process information in the United States. If you access the Service from another country at your own discretion, your information will be handled in accordance with this Policy and applicable law, including U.S. law, which may differ from the privacy laws of your country.

11. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information, including encrypted connections for account-service requests and storage of your account session in the iOS Keychain. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for protecting your device, passcode, and Apple ID. If you believe your account or device has been compromised, contact us promptly.

12. Third-party links and services

The app may contain links to external websites or services, such as a project or support page. Those sites are not controlled by us, and their privacy policies apply. When you use the iOS share sheet or export a manuscript package, the receiving app or service handles the information you choose to share. Review the privacy practices of any third party before sharing information with it.

13. Changes to this Policy

We may update this Policy from time to time. When we do, we will revise the effective date above and may provide notice in the app or on this page. Material changes will be communicated before they take effect where required by law. Your continued use of the Service after the effective date means you accept the updated Policy.

14. Contact

For privacy questions, data-rights requests, account-deletion help, or complaints, contact Ellieiosfeedback@proellie.com. Please include "Privacy Request" in the subject line so we can route your message. This is the single contact address for privacy, support, legal, and deletion matters.